PRIVACY POLICY

At Strategize, we understand that your privacy is paramount. We want to maintain your trust and ensure our services are transparent and secure. This Privacy Policy explains how we collect, use, share, store, and protect your personal data when you visit or use our website strategize.ae (the “Site”).

We respect your privacy and are committed to protecting it by complying with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the strategize.ae website (“Website”), “Strategize” mobile application (“Mobile Application”), and any of their related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes your choices regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and Pixel Weave Commerce LLC (doing business as “Strategize,” “we,” “us,” or “our”). If you enter into this agreement on behalf of a business or other legal entity. In that case, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority or do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies we do not own or control or individuals we do not employ or manage.

Automatic collection of information

When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device’s IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Services, pages of the Services that you visit, the time spent on those pages, the information you search for on the Services, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

Collection of personal information

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Services, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill out any forms on the Services. When required, this information may include the following:

Account details (such as user name, unique user ID, password, etc)
Contact information (such as email address, phone number, etc)
Basic personal information (such as name, country of residence, etc)
Sensitive personal information (such as ethnicity, religious beliefs, mental health, etc)
Proof of identity (such as a photocopy of a government ID)
Payment information (such as credit card details, bank details, etc)
Geolocation data of your device (such as latitude and longitude)
Certain features on the mobile device (such as contacts, calendar, gallery, etc)
Any other materials you willingly submit to us (such as articles, images, feedback, etc)

Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such as social media platforms, public databases, third-party data providers, and our joint partners. Personal Information we collect from other sources may include demographic information, such as age and gender; device information, such as IP addresses; location, such as city and state; and online behavioral data, such as information about your use of social media websites, page view information and search results and links.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features of the Services. Users uncertain about what information is mandatory are welcome to contact us.

Privacy of children

We do not knowingly collect any Personal Information from children under 18. If you are under 18, please do not submit Personal Information through the Services. If you have reason to believe that a child under 18 has provided Personal Information to us through the Services, don’t hesitate to contact us to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Use and processing of collected information.

We act as a data controller and a data processor when handling Personal Information unless we have entered into a data processing agreement with you; in this case, you would be the data controller, and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act as a data controller when we ask you to submit your Personal Information necessary to ensure your access and use of the Services. In such instances, we are a data controller because we determine the purposes and means of processing Personal Information.

We act in the capacity of a data processor in situations when you submit Personal Information through the Services. We do not own, control, or make decisions about the submitted Personal Information, which is processed only per your instructions. In such instances, the User providing Personal Information acts as a data controller.

To make the Services available to you or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information we request, we may be unable to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Improve products and services
Send administrative information
Send marketing and promotional communications
Send product and service updates
Respond to inquiries and offer support
Request user feedback
Improve user experience
Post customer testimonials
Deliver targeted advertising
Enforce terms and conditions and policies
Protect from abuse and malicious users
Respond to legal requests and prevent harm
Run and operate the Services

Processing your Personal Information depends on how you interact with the Services, where you are located in the world, and if one of the following applies:

(i) you have given your consent for one or more specific purposes;

(ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;

(iii) processing is necessary for compliance with a legal obligation to which you are subject;

(iv) processing is related to a task that is carried out in the public interest or the exercise of official authority vested in us;

(v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information to better serve you and to improve and update our Services.

Note that under some legislations, we may be allowed to process information until you object to such processing by opting out without relying on consent or other legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, mainly whether the provision of Personal Information is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Payment processing

In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. We use third-party payment processors (“Payment Processors”) to assist us in processing your payment information securely.

Payment Processors adhere to the latest security standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange happens over an SSL-secured communication channel. It is encrypted and protected with digital signatures, and the Services are also in compliance with strict vulnerability standards to create as secure an environment as possible for Users. We will share payment data with the Payment Processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries related to such payments and refunds.

Please note that the Payment Processors may collect some Personal Information from you, which allows them to process your payments (e.g., your email address, address, credit card details, and bank account number) and handle all the steps in the payment process through their systems, including data collection and data processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of our Payment Processors. The Payment Processors’ use of your Personal Information is governed by their respective privacy policies, which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

Managing information

You can delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners and for the purposes described below. If you want to delete your Personal Information or permanently delete your account, you can do so on your account’s settings page on the Services.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our trusted subsidiaries and joint venture partners, affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies for Personal Information. We will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes. We will share and disclose your information only with the following categories of Service Providers:

Communication and collaboration services
Data analytics services
Order fulfillment services
Payment processors
User authentication services
Website hosting service providers

We may also disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If we go through a business transition, such as a merger or acquisition by another company or the sale of all or a portion of its assets. Your user account and Personal Information will likely be among the assets transferred.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active until the purchase order or Services are fulfilled, until our and our affiliate’s and partners’ obligations are fulfilled, to enforce our agreements, resolve disputes, and unless a more extended retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Cookies

Our Services use “cookies” to help personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. If you choose to decline cookies, you may not be able to experience the Services’ features fully.

We may use cookies to collect, store, and track information for security and personalization, to operate the Services, and for statistical purposes. See our cookie policy for more details on the cookies we collect and their meaning. Please note that you can accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies.

Data Analytics

Our Services may use third-party analytics tools using cookies, web beacons, or similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity, such as how often Users visit our Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Services. We do not use third-party analytics tools to track or collect any personally identifiable information of our Users, and we will not associate any information gathered from the statistical reports with any individual User.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information about a website. Tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Services do not track its visitors over time and across third-party websites. However, some third-party websites may keep track of your browsing activities when they serve you content, enabling them to tailor what they present. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you, visit internetcookies.com

We may display online advertisements and share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Services. We do not share personally identifiable information about individual customers with advertisers. Sometimes, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.

We may also permit certain third-party companies to help us tailor advertising that we think may be of interest to Users and to collect and use other data about User activities on the Services. These companies may deliver ads that place cookies and otherwise track User behavior.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential. We will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on contacting the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Push notifications

We offer push notifications to which you may also voluntarily subscribe anytime. To ensure push notifications reach the correct devices, we use a third-party push notifications provider that relies on a token unique to your device, which is issued by the operating system of your device. While accessing a list of device tokens is possible, they will not reveal your identity, unique device ID, or contact information to us or our third-party push notifications provider. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, adjust your device settings accordingly.

Affiliate links

We may engage in affiliate marketing and have affiliate links on the Services to offer you related or additional products and services. If you click on an affiliate link, a cookie will be placed on your browser to track any sales for commissions.

Links to other resources

The Services contain links to other resources not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no Internet or wireless network data transmission can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event, we become aware that the security of the Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User due to the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

Unless otherwise specified, an updated version of this Policy will be effective immediately upon posting the revised Policy. Your continued use of the Services after the revised Policy’s effective date (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.

Contacting us

If you have any questions regarding the information we may hold about you or if you wish to exercise your rights, you may use the following data subject request form to submit your request:

Submit a data access request

If you have any other questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below:

[email protected]

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.